Azure Bot Service Use Case Design

  • Why do we need to a conversational AI (Bots)?
  • Key Design Considerations

Overview Azure Bot Service

Some of Use Cases

  • Using “fuzzy search” to enables a bot to return information
  • Using the QnA Maker web interface to configure a knowledge base with three or more question and answer pairs
  • Using cards allow you to present your users with a variety of visual, audio, and/or selectable messages and help to assist conversation flow. Examples:
  • Using LUIS and Search
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